Real person, usually same day.
Need something looked at right now? Email support@daply.us. Anything involving a child’s safety goes to the front of the line.
In the app, tap the … on any dap (or report under any comment, or the … on any profile), pick what’s wrong, and send. A person reads every report, and we aim to act within 24 hours — removing the content and, when it’s warranted, suspending the account behind it.
You can also email us with a handle and roughly when you saw it, and we’ll find it.
Same … menu, on a dap or a profile: block. Their daps, comments, and messages disappear for you straight away, and they are never told. To undo it: profile → settings (gear) → blocked accounts.
Profile → settings (gear) → delete my account. That removes your profile, your daps, and your messages. If you can’t get into the app, email us from the address on the account and we’ll do it for you.
Handles are claimed once and stay yours. If you’ve lost access to the email on your account, write to us with your handle and we’ll sort it out.
daply is for 13 and up. Comments and videos are screened automatically before they go live, every report is reviewed by a person, and there is no advertising and no data selling — see the privacy policy. If something has happened to your kid on daply, email us and say so in the subject line; we will get to it immediately.
support@daply.us — bugs, ideas, complaints, all of it.